Certain suppliers will require you to pay a security deposit for a couple of reasons.
A surcharge is an additional charge for cash and cheque this is dependent on the supplier. It is an industry- standard charge issued by all suppliers.
Therefore, suppliers encourage people to pay by direct debit.
Your electricity supply number (MPAN) can be found on your bill. It is made up of 13 digits.
Your meter serial number (MSN) can be found on your bill or on the meter itself. It consists of both letters & numbers. It can be up to 18 digits long.
It usually takes between 2-6 weeks for the switch to be completed. This also depends on whether you have cleared any outstanding balance with your current supplier and that your contract has ended or is ending soon.
We at Cobana make a nominal fee from suppliers by introducing them to new customers. As a result, our suppliers provide us with exclusive bespoke rates that we are proud to offer to you.
At Cobana Energy we handle the switching process for you, so that it requires no work from your end. It only takes a couple of minutes of your time.
We are pleased to know that you have a broker, but a second opinion is always valuable to ensure the rates that you are being offered are genuine.
Yes of course there is, just get in touch with our experts at Cobana Energy to align your contract end dates.
You can inform your current supplier that your business name has changed and then do the contract once this has been completed.
Alternatively, you can get into contact with Cobana who will guide you through the process.
AMR stands for Automated Meter Reading device. An AMR meter works by creating a connection channel between a business customer and its energy supplier. This ensures accurate billing and allows the customer to analyse their energy usage data.
Half hourly meters measure your electricity usage every 30 minutes. These are typically used for larger supplies to achieve a more accurate measurement of consumption.
There are two reasons why you may have received an estimated bill:
As a consultancy, Cobana Energy can help you explore the energy market and provide you with more options to choose from. Accessing a consultant's knowledge of the sector will help ensure that your business energy is tied-in safely. Get in touch with our experts at Cobana Energy for their professional advice.
Your landlord can only charge you for:
For an electricity quote, we require the top line, the MPAN, your current contract end date and the EAC (Estimated annual consumption)
For a gas quote, we will need the MPRN, the post code, your current contract end date and the AQ. (Annual quantity)
We will also require the current supplier and supplier number.
The supplier will contact you once your contract has gone live, each supplier has a different installation time for the smart meters.
Energy prices are increasing all the time. By renewing early, you will be securing the cheaper rates in advance.
There are extra fees that are exclusive to the fixed rates. VAT and CCL are also payable in addition with any green deal charges applicable to your site e.g. 5% CCL is added to the bill but not to the rates.
By agreeing a long-term contract, you effectively secure the rates for the fixed period, and you will not be affected by the annual price increase.
The rates you are offered are fixed for the duration of the contract and will not change until your agreed contract needs to be renewed.
Default rates are rates that are given to you if you have not agreed a contract with your current supplier.
An LOA is a letter of authority and is required as authorisation to switch your supply. Signing this will allow us to move your supply over on your behalf.
Climate Change Levy (CCL) is a charge set by the government that was set under the Finance Act 2000.
You should switch because if you are an existing customer, the rates your current supplier will offer "as renewal rates" will be higher than the rates for a new customer coming to a different supplier.
Many other suppliers have cheaper rates because they are not part of the Big Six.
A cooling off period is an amount of time in which you would be allowed to change your mind on a contract you have agreed. This is subject to the supplier.
It is a Government Scheme that was introduced to give tenants and homeowners the chance to pay for improvements on their homes or businesses using the savings made on their energy bills. It will be repaid back through their energy supplier.
We offer renewable energy products on behalf of Scottish Power,British Gas,SSE,Smartest Energy and many more suppliers who can offer up to 100% renewable electricity subject to conditions.