We gather and use certain information about individuals to provide products and services and to enable certain functions on this website.
We also collect information to better understand how visitors use this website and to present timely, relevant information to them.
This policy is updated from time to time. The latest version is published on this page.
Questions, comments, and requests regarding this privacy notice are welcomed by using the contact details above.
Please note that you have the right to make a complaint at any time to the ICO, the UK supervisory authority for data protection issues (www.ico.org.uk). We would, however, appreciate the chance to deal with your concerns before you approach the ICO, so please contact us in the first instance.
We may collect the following information:
Collecting this data helps us understand what you are looking for from the company, enabling us to deliver improved product and services.
Specifically, we may use data:
When you fill in a form or provide your details on our website, you will see one or more tick boxes allowing you to:
We will never lease, distribute, or sell your personal information to third parties unless we have your permission, or the law requires us to.
Any personal information we hold about you is stored and processed under our data protection policy, in line with the Data Protection Act 1988.
|Category Of Personal Data||Purpose||Lawful Basis Of Processing|
Title, first name, surname,email address,
To provide you with price requests and to contact you in relation to utility renewals.
It is in our legitimate interests to use this information to deliver our service to you and ensure you are aware when your current utility contract expires.
Meter number, meter serial number & business address
To undertake the following searches with GB Group Services (and other similar third-party data providers from time to time) (where applicable):
It is in our legitimate interests to undertake these searches to ensure we have an accurate meter number for you. This is to provide you with a realistic indication of prices available to you and to ensure it matches your business address.
We will always hold your information securely and will not disclose your personal data other than as explained above. However, there may be circumstances where we need to share data as below.
To prevent unauthorised disclosure or access to your information, we have implemented strong physical and electronic security safeguards. This is done by:
We also follow stringent procedures to ensure we work with all personal data in lie with the Data Protection Act of 1988.
Our website may contain links to other websites. Please note that we have no control of websites outside the cobanaenergy.com domain. If you provide information to a website to which we link, we are not responsible for its protection and privacy. Always be wary when submitting data to websites. Read the site's data protection and privacy policies in full.